Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it and have a valid reason for your return. Please note that your eligibility for a return or refund is at our discretion.

To complete your return or refund, we require a receipt or proof of purchase.

Please do not send your purchase back to our postal address until we accepted your return.

There are certain situations where no refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any refund or return requested more than 30 days after delivery.
• Any unvalid reason for a refund or return.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us here.

Shipping returns

To return your product, contact us here and we will indicate where to ship your item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us here for questions related to refunds and returns.